Privacy policy

Your privacy is important to us. Here you can read more about how Spesialistklinikkene AS safeguards your privacy, and how and why we collect, use and process your personal data. Spesialistklinikkene AS is the data controller. It is our task to ensure that personal data is processed in accordance with applicable regulations. You can contact us at the following: Lysaker Spesialistklinikk
Lysaker Torg 5
1366 Lysaker

lysaker@spesialistklinikkene.no

Romerike Spesialistklinikk
Dampsagveien 2
2000 Lillestrøm
romerike@spesialistklinikkene.no

Phone: 63 76 66 33

Personal information

Personal data is information and assessments that can be linked to you as an individual. It may be your name, your contact information, your health information or medical assessments. The Personal Data Act determines how we should process your personal data. The Personal Data Act sets out a number of requirements for the processing of what are known as special categories of personal data (including health information), which Spesialistklinikkene AS is required to comply with. As a private health enterprise, Spesialistklinikkene AS must also comply with the Norwegian Health Act’s rules on the processing of personal data. Relevant health laws that deal with the processing of personal data are the Specialist Health Services Act, the Health Personnel Act, the Patient Records Act (including the Patient Records Regulations), the Patient and User Rights Act, the Health Archives Act, etc. All laws and regulations can be read at www.lovdata.no

Processing of personal data

Processing of personal data means any use of personal data, such as collection, registration, storage, compilation, disclosure, deletion, etc. As a general rule, all processing of personal data is subject to the Personal Data Act. Providing us with personal data is voluntary, but we reserve the right not to process personal data if we do not have the necessary information to treat the patient in a medically responsible manner.

Your rights

Patients have the right to demand access to or a copy of their medical records, cf. section 5-1 of the Patient and User Rights Act. There are special rules for rectification or amendment of patient records in sections 42-44 of the Norwegian Health Personnel Act, cf. section 14 of the records regulations, etc.
You also have the right to demand access to, rectification or deletion of the personal data we process about you. You also have the right to demand restricted processing, object to processing and demand the right to data portability. Data portability entails your right to transfer your personal data from Spesialistklinikkene AS to another similar operator. This right only applies if the processing of your personal data takes place on the basis of your consent or in connection with the fulfillment of an agreement between you and Spesialistklinikkene AS. For the sake of clarity, it should be noted that the majority of the processing Spesialistklinikkene AS carries out with personal data has a so-called processing basis in legal obligations to provide health care and is thus not subject to the right to data portability. If the processing of your personal data has a legal basis in connection with the fulfillment of an agreement or your consent, you can choose whether you wish to have the information disclosed to yourself or for us to send it directly to your new medical provider. For the sake of clarity, please note that the right to data portability has no impact on our obligations to retain your patient record. You can read more about the content of these rights on the Norwegian Data Protection Authority’s website: www.datatilsynet.no. In order to exercise your rights, you must contact us, see contact details above. We will respond to your inquiry as soon as possible, and no later than within 30 days.
We will ask you to confirm your identity or to provide additional information before we allow you to exercise your rights against us. We do this to ensure that we only give access to your personal data to you – and not to someone pretending to be you.
You can at any time withdraw your consent for us to process your personal data. The easiest way to do this is to contact us. As a general rule, we will not store personal data for longer than is necessary to fulfill the purpose of the processing and our statutory obligations. When it comes to personal data stored in patient records, other rules apply. The main rule is that the records must be stored until they are no longer needed due to the nature of the health care. According to the Health Archive Regulations, Spesialistklinikkene AS is obliged to hand over medical records to the Norwegian Health Archive after this. The storage and deletion of personal data follows the rules and industry standards for the processing of personal data, including GDPR (General Data Protection Regulation, introduced by the EU in May 2018).

Right to complain to the Norwegian Data Protection Authority

If you believe that our processing of personal data does not comply with what we have described here or that we are otherwise in breach of data protection legislation, you can complain to the Norwegian Data Protection Authority. You can find information on how to contact the Data Protection Authority on the Data Protection Authority’s website: www.datatilsynet.no.

Who can we share your personal data with?
  • Healthcare companies or other healthcare professionals

We may be contacted by healthcare companies, the doctor who referred you to us or other healthcare professionals who also provide you with medical treatment and who request disclosure of your patient information. Healthcare professionals are entitled to disclose your confidential information to cooperating healthcare professionals who are subject to the same duty of confidentiality as our employees. This is only done to the extent that it is considered necessary to provide you with proper health care and the rules follow from the Health Personnel Act § 25. As a patient, you have the right to oppose such disclosure. The information that may be shared is limited to what is necessary. We only share such information with the referring doctor or if requested by collaborating personnel.

  • Public authorities

If it is required by law or there is a suspicion that a crime has been committed in connection with the use of our services, the information we have stored about you may be disclosed to public authorities.

  • Data processors

A data processor is an independent company or legal entity that processes personal data on behalf of the data controller. In other words, when Spesialistklinikkene AS uses subcontractors, such as suppliers of systems for patient records or X-ray machines. Spesialistklinikkene AS ensures that all data processors are subject to the same duty of confidentiality as personnel employed by Spesialistklinikkene AS, and that agreements on the use of data processors comply with the Norwegian Personal Data Act’s requirements for the use of data processors/the content of data processing agreements.

  • Public health registries that we are required by law to share information with, such as the prosthetics registry and the cancer registry.
Use of cookies (cookies)

A cookie is a file that recognizes websites you have visited previously and is used on most websites to improve the user experience. This website uses cookies to analyze visitor behavior. This is to develop and improve the website and our products, to ensure that the website works, and for marketing purposes such as measuring the effectiveness of our online marketing. Cookies can store user preferences and other information, and you can set your browser to reject cookies.
The revised Norwegian Electronic Communications Act requires websites to inform the public about the use of cookies. The so-called “cookie clause” states the following: § 2-7b Use of cookies. The storage of information in the user’s communication equipment, or gaining access to such equipment, is not permitted without the user being informed of what information is being processed, the purpose of the processing, who is processing the information, and having consented to this.
By using this website, you approve that we set cookies in your browser. You have the opportunity to withdraw your consent at any time. Users who do not accept the use of cookies must change these themselves if their browser settings are preset for acceptance.

Changes

We will periodically update this privacy policy to reflect any changes to the website or changes in how we process personal data. Updated November 2018.

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